Linear
Project Management Platform
Linear is a high-performance project management and issue-tracking platform purpose-built for modern software teams. Known for its minimalist design and extreme speed, it focuses on streamlining developer workflows rather than offering the heavy customization found in legacy tools like Jira.
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CX-News: Sept 25, 2026 – 15 CX Product Updates that are changing customer support

Customer Experience News is a weekly newsletter and video about… Read more
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CX-News: Sept 17, 2026 – The Evolution of AI Agents for CX

Customer Experience News is a weekly newsletter about the most… Read more
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How AI Agents Evolved for Customer Support in 2026

A year ago, an AI Agent in customer support meant… Read more
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CX-News: Sept 10, 2026 – Support Agents Learn When To Upsell

Customer Experience News is a weekly newsletter about the most… Read more
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CX-News: Sept 3, 2026 – 10 product updates for September

Customer Experience News is a weekly newsletter about the most… Read more
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CX-News: August 27, 2026 – Customer Support Is Starting to Look Like Precrime

Customer Experience News is a weekly newsletter about the most… Read more
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CX-News: Aug 6, 2026 – Surfacing similar past tickets in real-time

Customer Experience News is a weekly newsletter about the most… Read more
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CX-News: July 30, 2026 – AI Agent Resolves Tickets Autonomously

Customer Experience News is a weekly newsletter about the most… Read more
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CX-News: July 24, 2026 – Your Support Stack Is Getting Smarter

Customer Experience News is a weekly newsletter about the most… Read more
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CX-News: Fin, Gorgias, Help Scout, Front, Ada, Linear, and more

Customer Experience News is a weekly newsletter about the most… Read more
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CX-News – June 25, 2026: AI Agent behavior, knowledge management, scheduling

Customer Experience News is a weekly newsletter about the most… Read more
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CX-News.com: June 18, 2026 – Salesforce is absorbing Fin

Customer Experience News is a weekly newsletter about the most… Read more
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CX-News: June 11, 2026 – Self-Improving AI Agents for CX

Customer Experience News is a weekly newsletter about the most… Read more
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CX-News: June 4, 2026 – AI Is Resolving Tickets and Losing the Signal

Customer Experience News is a weekly newsletter about the most… Read more
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CX-News: May 28, 2026 – Engineering Outpaces CX

Customer Experience News is a weekly newsletter about the most… Read more
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CX-News: May 21, 2026

Customer Experience News is a weekly newsletter about the most… Read more
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CX-News: May 14, 2026 – Intercom rebrands to Fin

This is our 18th edition of CX-News.com in 2026. Every… Read more
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CX-News: April 30 – Bi-Directional Customer Signals Are Changing CX

Our main story today is about Linear shipping bi-directional MCP… Read more
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CX-News: April 16, 2026 – Preserving human connection in AI-driven CX

Our main story today is about preserving human connection in… Read more
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CX-News: Apr 9, 2026 – Moving the store into the chat

Customer Experience News is a weekly newsletter about the most… Read more
