Front
Helpdesk Platform
Front is the AI-powered customer service platform that helps companies deliver smarter, safer automation without sacrificing quality. We put humans in control of AI to ensure every customer interaction is handled by the best resources, whether that’s AI, a human agent, or both.
-
CX-News: Oct 8, 2026 – Consumers decide what access to give their personal agents

Customer Experience News is a weekly newsletter and video about… Read more
-
CX-News: Oct 2, 2026 – AI Assistant Updates Your CRM Without Being Asked

Customer Experience News is a weekly newsletter and video about… Read more
-
CX-News: Sept 3, 2026 – 10 product updates for September

Customer Experience News is a weekly newsletter about the most… Read more
-
CX-News: Aug 6, 2026 – Surfacing similar past tickets in real-time

Customer Experience News is a weekly newsletter about the most… Read more
-
CX-News: Fin, Gorgias, Help Scout, Front, Ada, Linear, and more

Customer Experience News is a weekly newsletter about the most… Read more
-
CX-News: May 7, 2026 – The Unresolved Question at the Center of CX and AI

Our main story today is about how CX leaders are… Read more
-
CX-News: Apr 9, 2026 – Moving the store into the chat

Customer Experience News is a weekly newsletter about the most… Read more
-
CX-News: Mar 5, 2026 – AI Moves From Suggesting to Executing Across Support Platforms

Customer Experience News is a weekly newsletter about the most… Read more
-
CX-News: Jan 8, 2026 – Stay updated on products you’re using

Welcome to Customer Experience News, a place to learn about… Read more
