Rush to Resolution
AI-first CX strategies for early-stage and rapid-growth SaaS startups
Early-stage startups
Developing scalable, AI-driven customer experiences to set your company up for success.
Rapid-growth startups
Customizing CX strategies and processes to set your company up for scalability.
Rush to Resolution is an implementation and consulting company delivering scalable and exceptional customer experiences.
✓ Early-stage startups
✓ Rapid-growth startups
01
INTRODUCTION
Proven expertise
18 years in SaaS and a track record of best-in-class customer support while in fast-pace and rapid-growth companies.
02
IMPLEMENTATION
Setting a foundation
Leveraging Intercom to build a Knowledge Hub, AI Chatbot, AI Personal Assistant, and AI Reporting Analytics.
03
DEVELOPMENT
Tailored solutions
Crafting customized CX strategies that align with your expansion goals, customer expectations, and employee needs.
04
Advisory
Consultative services
Strategic guidance in implementing AI-driven customer support solutions, scalable support teams, and CX processes.
Articles
Ready to transform your customer support?
Book a free consultation today and start your journey into an AI-first customer experience.
Services at a glance
Establish your knowledge base as your customer experience foundation.
Internal and External Knowledge Bases are foundational for new hire onboarding, self-serving customers, and establishing AI models. We will develop your internal and external Knowledge Hub framework and design scalable management processes.
Expand your customer support reach with artificial intelligence.
AI Chatbots have the potential to handle over 60% of your inbound support queries. AI Assistants can guide support agents through complex issues. We will develop and train AI chatbots and AI assistants, empowering your team to focus on the technical questions and support operations.
Review CS processes with a comprehensive 75-point assessment.
There are many blindspots when rapidly scaling teams and processes. Take a proactive stance towards your customer’s experience with our assessment to analyze gaps and identify opportunities.
NEED MORE CONVINCING?
18 years of experience
speaks for itself
Each startup is unique, and we craft customized strategies that align with your growth goals and customer needs.
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