Lorikeet
AI Agent Platform
Lorikeet is an AI customer support agent built on a “Universal Concierge” architecture that deploys across chat, email, voice, and SMS from a single training source. It emphasizes action-taking over deflection—the AI can execute tasks across integrated systems, coordinate with third parties, and spawn parallel agents to resolve complex issues end-to-end.
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CX-News: Feb 5, 2026 – acquisition, metrics, AI tool enhancements

Customer Experience News is a weekly newsletter and video about… Read more
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CX-News: Jan 22, 2026 – Video Analysis, Voice Actions, and Smarter Knowledge

Welcome to the Customer Experience News, an outlet for Support… Read more
